My friend and I were both servers in the same restaurant for a summer. To say we had different approaches to serving was an understatement.
My friend acted as if the world revolved around him. He never knew the special and didn't fuss over his patrons. He took good care of them, but it was clear that he made the rules.
I made my customers the center of attention. I always knew the special and would rush from table to table, making sure everything was perfect. My customers made the rules, not me.
Who do you think got better tips? He did.
Why? He took control of the situation. His patrons felt like it was their privilege to have him as a server and they paid accordingly. My patrons felt like it was my privilege to serve them and they paid accordingly.
Are you positively conveying that it's a privilege to have you around?
Strike the Match. Take Action, Be Extraordinary.
